Privacy Policy

Last updated: June 14, 2026 · PIPEDA & Québec Law 25

KASTOVAI ("we", "us") respects your privacy. This policy explains what personal information we collect, why, how we use and protect it, and your rights under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where it applies, Québec's Act respecting the protection of personal information in the private sector ("Law 25").

1. What we collect

Account: your email address and a securely hashed password.
Billing: we use a third-party payment processor; we do not store your full card number. We keep a record of your plan, credits, and transactions.
Content you submit: the videos you upload or stream URLs you provide, and the transcripts, clips, captions, and thumbnails generated from them.
Connected accounts: if you connect a social account, a non-secret reference and handle (never your social password).
Usage & technical: jobs, settings, IP address (for security and rate-limiting), and session cookies needed to keep you signed in.

2. Why we use it (purposes & consent)

We use your information to provide and operate the Service: to create your account, process your content into clips, run billing, send essential emails (verification, password reset), prevent abuse, and improve the Service. By using KASTOVAI you consent to these uses; you can withdraw consent (see your rights below), though some uses are necessary to provide the Service.

3. Service providers & sharing

We do not sell your personal information. We share it only with providers who help us run the Service, under contract, including: an AI provider that processes transcripts and sampled video frames to select clip moments; a payment processor; an email-delivery provider; and, if you enable it, a social-posting provider. Each receives only what it needs.

4. Storage outside Canada

Some of our service providers (including our AI, payment, and email providers) are located in the United States, so your personal information may be stored or processed outside Canada and may be subject to the laws of those jurisdictions. We take reasonable steps to ensure it is protected to a comparable standard.

5. Retention

We keep your information for as long as your account is active and as needed to provide the Service and meet legal obligations. You can delete your clips at any time, and you can ask us to delete your account and associated personal information.

6. Your rights

Under PIPEDA and Law 25 you may, subject to legal limits:

access the personal information we hold about you and request a copy;
correct inaccurate information;
withdraw consent and request deletion of your account and data;
request portability of the computerized personal information you provided (Law 25);
make a complaint to us or to the relevant privacy regulator.

To exercise these rights, contact our privacy officer below.

7. Security

We use reasonable technical and organizational safeguards — including password hashing, access controls, and encrypted connections — to protect your information. No method of transmission or storage is perfectly secure, but we work to keep your data safe and will notify affected users and regulators of a confidentiality incident where the law requires.

8. Cookies

We use a small number of cookies that are strictly necessary to sign you in and keep your session secure. We do not use third-party advertising cookies.

9. Children

KASTOVAI is not directed to children and is intended for users who are the age of majority in their province or territory.

10. Privacy officer & contact

Privacy Officer — KASTOVAIAI
[Privacy officer name]
Email: beaudinnicolas@icloud.com

11. Changes

We may update this policy; material changes will be posted here with a new "last updated" date.

Provided for transparency; not legal advice. Law 25 requires a designated person responsible for the protection of personal information — complete the privacy-officer name above, and review with counsel before launch, especially regarding cross-border transfers and breach-notification obligations.